What if I do not want power from this supplier?

Each consumer has the right to choose his/her supplier. Enclosed in the consumer notification mailing is an Opt-Out Return Card. If you do not want to participate in the Community Choice Power Supply Program, you can sign and date the card and drop it in the mail or you may fill out the online Opt-Out Form or call us toll-free at 866-485-5858. You will be removed from the list of participating customers. The initial opt-out period is 30 days of the mailing date of the notification letter.

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1. What is the difference between programs advertised to “lower your electric bill” and municipal aggregation?
2. What is the “community choice power supply program”?
3. Why have I received a consumer notification letter?
4. Why haven’t I receive a consumer notification letter?
5. How will this affect me?
6. What is a "competitive power supplier”?
7. What do I need to do to participate in the program?
8. Why have I not been enrolled, I thought it was automatic?
9. Can I participate in the program if I did not receive a consumer notification letter?
10. When will my enrollment take effect?
11. What if I do not want power from this supplier?
12. What if I decide I want to opt-out after the 30 day initial opt-out period?
13. What if I have already chosen a competitive supplier?
14. What if I am part of national grid’s smart energy solutions program?
15. What if I am on a budget plan or eligible low-income delivery rate?
16. What if I operate a business and have a "tax exempt" status, what do I need to do to maintain my status under this program?
17. What if I have solar panels on my residence or business?