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1. What is the difference between programs advertised to “lower your electric bill” and municipal aggregation?
2. What is the “community choice power supply program”?
3. Why have I received a consumer notification letter?
4. Why haven’t I receive a consumer notification letter?
5. How will this affect me?
6. What is a "competitive power supplier”?
7. What do I need to do to participate in the program?
8. Why have I not been enrolled, I thought it was automatic?
9. Can I participate in the program if I did not receive a consumer notification letter?
10. When will my enrollment take effect?
11. What if I do not want power from this supplier?
12. What if I decide I want to opt-out after the 30 day initial opt-out period?
13. What if I have already chosen a competitive supplier?
14. What if I am part of national grid’s smart energy solutions program?
15. What if I am on a budget plan or eligible low-income delivery rate?
16. What if I operate a business and have a "tax exempt" status, what do I need to do to maintain my status under this program?
17. What if I have solar panels on my residence or business?